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Customer Service Tag

Man with briefcase jumping over pit

Pit Falls to look out for when choosing how to Manage IT for your business. What should you expect from a Computer network Managed Service Provider (MSP)?   There are many different ways to get your business computer working correctly. Companies can choose to be proactive or reactive. Reactive services include The IT Guy, Internal IT, and a Break-Fix IT Repair Service or Shop. For instance, some...

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Charlotte Koppin, CEO

For Charlotte Koppin, standing still for too long without wanting to try something new is not an option. It’s a trait that has guided her to become Co-Founder and CEO of Bocotek, Inc.- an IT Solutions and Digital Marketing consulting firm in Albuquerque, NM. Charlotte believes Bocotek's strong customer service and its Never Give Up attitude helped overcome one of the toughest economic times the...

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